Asterisk features
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Overview
Asterisk features 내용 정리.
Basic
Asterisk 는 DTMF 을 통해서 동작하는 기능을 설정할 수 있도록 지원한다(a.k.a feature codes).
크게 다음과 같은 기능들을 지원한다.
- Feature Code Call Transfers
- One-touch Features
- Call Pickup
- Built-in Dynamic Features
- Custom Dynamic Features
- Call Parking
Feature Code Call Transfers
Call transfer 란, 하나의 party에서 다른 party 로 연결을 시도하는 것을 의미한다. Call transfer 에는 크게 다음과 같은 타입이 있다
- Blind transfer
A blind or unsupervised transfer is where the initiating party is blind to what is happening after the transfer. They are removed from the process as soon as they initiate the transfer. It is a sort of "fire and forget" transfer.
- Attended transfer
- Variations on attended transfer behavior
An attended or supervised transfer happens when one party transfer another party to a new location by first dialing the transfer destination and only completing the transfer when ready. The initiating party is attending or supervising the transfer process by contacting the destination before completing the transfer. This is helpful if the transfer initiator wants to make sure someone answers or is ready at the destination.